Customer Portal

Company Policies 2

• International Order/Shipments Policy
• Refund/Return Policy

Your order 2

• Tracking your order
• Placing a new order

Your account 4

• Changing account details
• Updating your subscription information
• Updating Your Payment Method
• Updating the shipping address for your subscription

General FAQ 13

• Are these products made in the USA?
• Are these products OK to take while pregnant or breastfeeding?
• Are these products OK to take with any medical conditions or in conjunction with any medications?
• Are your products regulated and approved by the FDA?
• Do you offer military/first responder discounts?

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Shipping FAQs 3

• How long will the delivery take?
• I need a copy of my invoice for my order. How do I go about getting it?
• Is the delivery time flexible?

Subscribe and Save FAQ's 4

• I cannot login to my account, it's saying my email doesn't exist.
• Can I change my order frequency if I subscribe to a product?
• I need to cancel my subscription for a month or two. How can I do that?
• Amazon subscribe and save cancellation process

Why A Subscription? 7

• What are the perks to a subscription?
• What are the terms of a subscription?
• What if I get too many bottles because I'm not taking this as frequently as I thought?
• What if I am getting bottles faster than I can finish them?
• What if I cannot login to my account or don't have internet access? How do I manage my subscription?

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Probiotics General FAQ 2

• Lactobacilli and Bifidobacteria
• I am wondering if your probiotics contain mold. I’m allergic to mold along with mushrooms.

15 Billion Probiotic FAQ 10

• Can I take the 15 Billion Probiotic and another probiotic together?
• Does the 15 Billion Probiotic need to be refrigerated?
• Is the 15 Billion Probiotic Non-GMO/Gluten-Free?
• Is the 15 Billion Probiotic safe to consume for persons under the age of 18?
• Should I take the 15 Billion Probiotic with a meal?

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60 Billion Probiotic FAQ 9

• Can I take the 60 Billion Probiotic and another probiotic together?
• Does the 60 Billion Probiotic contain Maltodextrin?
• Does the 60 Billion Probiotic need to be refrigerated?
• Is the 60 Billion Probiotic safe to consume for persons under the age of 18?
• Should I take the 60 Billion Probiotic with a meal?

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Apple Cider Vinegar FAQ 7

• Does the Apple Cider Vinegar contain any sugar or carbs?
• Does the Apple Cider Vinegar include the mother?
• Is the Apple Cider Vinegar gluten free?
• Is the Apple Cider Vinegar safe to consume for persons under the age of 18?
• Is the Apple Cider Vinegar vegan?

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Ashwagandha FAQ 7

• How many capsules of the Ashwagandha should I take per day?
• Is the Organic Ashwagandha safe for persons under 18?
• Should I take the Organic Ashwagandha with a meal?
• What is Pullulan?
• What is the difference between Ashwagandha and KSM-66 Ashwagandha?

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Biotin 10K FAQ 4

• Does the Biotin 10k contain any allergens?
• How long does it take to see results for Biotin 10k?
• Is Biotin 10k vegan friendly?
• Is the Biotin 10k manufactured in the US?

Collagen Peptides Powder FAQ 8

• Are the containers for our Collagen as well as the bottles for our other products recyclable?
• Does the Collagen Peptides Powdcontain tryptophan?
• Does the Collagen Peptides Powder contain any ingredients derived from corn?
• Does the Collagen Peptides Powder mix well into beverages?
• What amino acids are in the Collagen Peptides Powder?

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Curcumin as Meriva FAQ 6

• How long does it take to see results with Curcumin Meriva?
• I’ve heard that curcumin can have blood-thinning properties. Why is this not listed on your product/websites?
• Is Curcumin Meriva gluten free? Vegan?
• Is Curcumin Meriva tested for heavy metals?
• What is the oxalate level in Curcumin Meriva?

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Digestive Enzymes 14

• Why would someone take the Digestive Enzymes?
• How many CFU’s of probiotics are in the Digestive Enzymes?
• How many milligrams of the prebiotic are in the Digestive Enzymes?
• How soon before I consume food should I take the Digestive Enzymes?
• Can I take the Digestive Enzymes after I eat instead of before?

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Eye Health FAQ 6

• How long does it take to see results with Eye Health?
• Is Eye Health based on the original AREDS formula?
• Is Eye Health gluten free and vegan?
• What does “AREDS 2” stand for?
• When should Eye Health be taken and should it be taken with food?

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Joint Support FAQ 7

• Does Joint Support contain potassium since it has Turmeric Root which has potassium in it?
• How long does it take to see results with Joint Support?
• Is Joint Support gluten free/vegan friendly?
• Should I take all capsules at the same time or should I spread them out?
• What is the best time of day to take Joint Support?

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Kids Probiotic 4

• How many CFU’s does the Kids Probiotic contain?
• Is the Kids Probiotic gluten-free?
• Is the Kids Probiotic considered vegan?
• Does the Kids Probiotic contain any allergens?

KSM-66 FAQ 9

• Are there any chemicals or alcohol used in the extraction process of KSM-66?
• Are there any side effects with KSM-66?
• Does KSM-66 contain Withaferin A?
• How is KSM-66 different from your Ashwagandha 1950mg?
• Is KSM-66 FDA approved?

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Prebiotic Probiotic FAQ 13

• Can I take Prebiotic Probiotic and another probiotic together?
• Can Prebiotic Probiotic give me my needed servings of fiber on a daily basis?
• Does Prebiotic Probiotic need to be refrigerated?
• Is Prebiotic Probiotic safe to consume for persons under the age of 18?
• Should I take Prebiotic Probiotic with a meal?

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Sleep Aid FAQ 5

• Can Sleep Aid be taken on an occasional basis or does it need to be taken consistently to work?
• Can Sleep Aid cause drowsiness the next day?
• Is it OK to exceed the daily recommended dose of Sleep Aid?
• Is Sleep Aid gluten free/vegan friendly?
• Is the melatonin in Sleep Aid sourced from plants or animals?

Thin 30 Probiotic FAQ 13

• Can I take Thin 30 and another probiotic together?
• Does Thin 30 contain any ingredients derived from grapefruit?
• Does Thin 30 Probiotic contain caffeine?
• Does Thin 30 Probiotic need to be refrigerated?
• How does Thin 30 Probiotic compare to your Apple Cider Vinegar supplement?

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Ultra Probiotic FAQ 12

• Can I take the Ultra Probiotic and another probiotic together?
• Does the Ultra Probiotic come with a delayed-release capsule like the other probiotics?
• Does the Ultra Probiotic need to be refrigerated?
• How does the Ultra Probiotic help with stress and mood?
• Is a soil-based probiotic better than a regular probiotic?

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Women's Probiotic FAQ 12

• Can I take the Women's Probiotic and another probiotic together?
• Can you provide the substrain numbers on the strains used in your probiotic for women?
• Does the Women's Probiotic contain any carrot or apple derivatives?
• Does the Women's Probiotic need to be refrigerated?
• How many CFU does the Women's Probiotic have?

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